Compliments

These are always welcome and very encouraging to teachers and staff. The school encourages feedback or opinions from pupils and parents. In practice this dialogue is continuous, sometimes directly and also indirectly, for example, through the Parents’ Governors. 

Concerns

It is natural that parents may, occasionally, be concerned about an aspect of their child's education or welfare at school. 

The school welcomes enquiries from parents about any matter. Teachers and staff will explain the school practices, policies, and how they affect the pupils. 

The usual format is to speak to the child's class teacher in the first instance, or to contact the school office to arrange an appointment to discuss your concern. At all times the staff will help to resolve a problem. If occasionally parents feel they must state their concern formally, this too is not a problem.

If you wish to make a formal complaint, this will be handled in accordance with the Christus Catholic Trust Complaints Policy which can be found in our Policies section of the website by clicking here.